StreamIntellect ("we," "our," or "us") operates as a motion picture editing service provider based in Taiwan. This privacy policy explains how we collect, use, protect, and share information about you when you use our services, visit our website at streamintellect.com, or interact with us.

We understand the importance of protecting your personal information and are committed to handling your data responsibly and transparently. This policy complies with Taiwan's Personal Data Protection Act and international privacy standards.

By using our services, you agree to the collection and use of information as described in this policy. If you disagree with any part of this policy, please discontinue use of our services.

We collect information to provide better services to our users and improve our motion picture editing offerings. The types of information we collect fall into several categories:

We collect this information through various means including direct communication, file uploads, website interactions, and automated systems that help us understand how our services are used.

The information we collect serves specific purposes that directly relate to providing high-quality motion picture editing services. We use your data in the following ways:

Service Delivery: We process your project files, communicate about requirements, deliver completed work, and handle billing. Your contact information helps us coordinate project timelines and gather necessary feedback during the editing process.

Quality Improvement: Technical data helps us optimize our systems, improve file processing capabilities, and ensure our editing workflows meet industry standards. We analyze usage patterns to identify areas where our services can be enhanced.

Communication: We use your contact information to send project updates, discuss revisions, share completed work, and provide customer support. Occasionally, we may send information about new services that might interest you.

Legal Compliance: We maintain records as required by Taiwan business regulations and use information to comply with legal obligations, resolve disputes, and enforce our agreements.

We do not use your information for purposes beyond what is necessary to provide our services unless we obtain your explicit consent. Your project content remains confidential and is never shared outside the scope of your specific editing requirements.

We understand that trust is fundamental to our client relationships, especially when handling sensitive creative content. Our approach to information sharing is conservative and purposeful.

Service Providers: We work with carefully selected third-party services for cloud storage, payment processing, and technical infrastructure. These providers are bound by strict confidentiality agreements and only access information necessary to perform their specific functions.

Legal Requirements: We may disclose information when required by Taiwan law, court orders, or government regulations. In such cases, we will notify you unless legally prohibited from doing so.

Business Transfers: If StreamIntellect undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify you of any such change and how it affects your data.

Consent-Based Sharing: We may share information with your explicit permission, such as when you request us to coordinate with other vendors on your project or when you want us to showcase your work as a case study.

We never sell your personal information to third parties, nor do we share your project content for marketing purposes. Your creative work remains confidential unless you specifically authorize us to use it for promotional purposes.

As a user of our services, you have significant control over your personal information. We respect these rights and have established clear procedures for you to exercise them:

To exercise any of these rights, contact us using the information provided below. We may need to verify your identity before processing requests. Most requests are handled free of charge, though excessive or repetitive requests may incur reasonable administrative fees.

Protecting your information is a core responsibility we take seriously. We implement comprehensive security measures across all aspects of our operations:

While we implement robust security measures, no system is completely secure. We encourage you to use strong passwords and secure file transfer methods when sharing sensitive content with us.

We retain your information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Our retention periods vary based on the type of information and its use:

You can request early deletion of your information at any time, subject to legal and contractual obligations. When we delete information, we use secure deletion methods that make recovery impossible.

StreamIntellect operates primarily from Taiwan, but some of our technology infrastructure and service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place.

Adequacy Decisions: We prioritize transfers to countries that have been deemed to provide adequate protection for personal data by Taiwan authorities or international standards.

Contractual Safeguards: When transferring data to countries without adequacy decisions, we use standard contractual clauses or other legally approved mechanisms to ensure your information receives appropriate protection.

Service Provider Agreements: All international service providers are required to maintain security standards equivalent to or exceeding those required in Taiwan, regardless of their location.

We regularly review the locations and security practices of our service providers to ensure continued protection of your information across all jurisdictions.

StreamIntellect's services are designed for professional use and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child under 18, we will take immediate steps to delete that information. If you believe we have inadvertently collected information from a child, please contact us immediately.

Parents or guardians who believe their child may have provided personal information to us should contact us using the information below. We will work with you to address the situation appropriately.

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will:

Notify You: We'll send an email notification to the address associated with your account at least 30 days before significant changes take effect. We'll also post a notice on our website.

Explain Changes: Our notification will clearly explain what has changed and how it might affect you. We'll also make the previous version of the policy available for comparison.

Respect Your Rights: If changes affect how we use your existing information, we'll provide you with choices about how the new policy applies to your data.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after changes take effect indicates your acceptance of the updated policy.

When contacting us about privacy matters, please include your full name, contact information, and a detailed description of your request or concern. This helps us respond more efficiently and accurately.

If you're not satisfied with our response to your privacy concern, you have the right to file a complaint with Taiwan's data protection authority or other relevant regulatory bodies.